Recruitment agencies are a vital part of the business economy, serving as the main point of contact between job candidates and clients. The main objectives of a recruitment agency are to:
1. Source jobs in the market place
2. Interview prospective candidates
3. Carry out detailed reference checks of those candidates
4. Match job applicants to the clients, so that they fit neatly into the work culture and meet all the required skills and expertise for the job
5. Draw up short-lists of candidates for the client.
6. Facilitate face-to-face interviews for the client.
Candidates and Clients Are Vital
Candidates, as well as clients, are vital to the success of any recruitment agency. Successful agencies pride themselves in developing and maintaining long-term, trusting relationships with their clients and job applicants. Once a recruitment agency has done what it’s supposed to do, for an appropriate fee, the results are obvious – the client ends up with the most suitable candidate for the job and the candidate ends up working in the job he or she is most suited to.
Strong Partnerships and Trusting Relationships
Job recruitment is all about developing strong partnerships and trusting relationships with clients and candidates alike. Clients are more likely to work with a recruitment agency on a long-term basis, where the agency has taken the time and effort to develop and maintain trusting and highly professional relationships.
Agencies do this by maintaining exceptional customer service and ensuring that only appropriately-skilled candidates are put forward for job positions. Reputable recruitment agencies do not charge candidates for their services – it’s the agency’s clients who pay.
Permanent and Temporary Staff
Although the main focus of recruitment agencies is to source and place candidates in permanent or part-time positions on behalf of their clients, very often clients require temporary staffing in the form of seasonal or short-term vacancies, or even emergency positions. In this case, the same procedures regarding sourcing and selection must be undertaken. Temporary positions can often end up with the candidate being offered a full-time position, so it’s just as important that recruitment agencies diligently source and select casual or temporary staff positions.