We now have exciting news for candidates looking for the latest challenge in their careers. We have recently implemented a state-of-the-art phone system which provides an effortless way to contact our recruitment specialists. The system is called Wildix and it is designed to make it simpler than ever to communicate with us.
New, Easier Ways to Contact Our Recruitment Specialists
The new communications system offers three very important benefits to candidates. Not to mention businesses who want to communicate with us:
- Direct online chat – straight to the consultant you want to talk to. You can now contact our team through the handy online chat function on the website. Simply click the button to the right of the screen to talk directly to a member of our team. You won’t be dealing with a chatbot or a generic customer service agent, you will speak directly to us. Wildix provides you with a direct link to the consultant managing roles you’re interested in. This means you can ask questions and find out more information without being stuck in a call queue. Nor do you need to worry about having to speak to someone who isn’t a specialist in these roles.
- Call directly from your PC, laptop, tablet or smartphone just by clicking a button. You can still pick up the phone and call us, of course. Wildix is additional technology that allows you to make direct calls from the website. Whether you’re on a PC, laptop, tablet or smartphone, one click is all it takes to call us.
- See at-a-glance who’s available. We’re not into generic customer service assistance that doesn’t provide the service you need. That’s why we’ve added the function to see which consultants are online and available to chat at any given time. So, if you’ve previously been chatting to a consultant about a role, simply pick up where you left off. You don’t need to start afresh with someone new, saving everyone valuable time.
What Does This Mean for Organisations who are Hiring?
Making it easier for candidates to get in touch with us is a win-win for everyone. It means that our roles garner more interest and engagement. It makes our experts more accessible by removing barriers that may have prevented candidates from approaching us.
This is fantastic news for the businesses we serve! Our faster response rate increases engagement and communication with candidates. This, in turn, speeds up the recruitment process meaning your role can be filled more quickly. It also means access to a wider field of candidates, as our communication improvements enable us to reach more people.
Have you tried our new Wildix system to contact our recruitment specialists? We would love some feedback on how you found it.