Technical Support Expert – Altrincham – Up to £24K

Adria Solutions Ltd have a fantastic opportunity for a Technical Support Expert to join a growing business in Altrincham. The Technical Support Expert will be responsible for providing support for custom applications for various users. Being the initial point of contact, The Technical Support Expert will be required to deal with a variety of issues, working problems through to full resolution.
This role requires contact with our customers via phone or email communication so the successful Technical Support Expert will need to feel confident speaking with people at all levels.

Essential skills:

* Troubleshooting, analytical skills and excellent customer service are fundamental
* Excellent organisational skills with the ability to manage priorities and work to deadlines
* Minimum 2 years’ experience working in a technical support role
* Strong written and verbal communication skills
* Methodical approach to investigating issues
* Good understanding of developing, managing, and using information systems

Desirable skills:

* Core understanding of HTML & JavaScript
* Any exposure to JavaScript frameworks in a previous role
* Degree level qualification not essential, but technical qualifications would be a bonus
* Experience using support desk software such as Zendesk, Jira or Teamwork Desk

Technical Support Expert – Altrincham – Up to £24K

If you think this sounds like it could be the perfect job for you, please click apply. For more information about the role and the company you will be working for, please contact Adria Solutions Ltd. If this is not quite what you are looking for, please visit the Adria Solutions website to view all the roles we currently have on offer. Or why not give us a call to discuss your next career move?

Technical Support Expert – Altrincham – Up to £24K

Job Reference: TS080219ALT_1549630073

Salary: £18000 - £24000 per annum + attractive benefits

Salary per: Annum

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Job Start Date: ASAP

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