TSE300719MAN

Technical Support Engineer – Trafford Park – £25k

Adria Solutions Ltd has an exciting opportunity for a talented Technical Support Engineer to join our growing client in Trafford Park. As a Technical Support Engineer, you will be installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person for our client.

The duties of the Technical Support Engineer will include but not be limited to:
* Support digital screens rollout across different territories
*- Digital screen queries, location setups
* Proactively analyse the device and server logs across different platforms
* Content management support including quality checking, approval and uploading of adverts
* First point of call with any issues to investigate, and triage, before passing on to the developers, reporting to the developers in a standard way to reduce the onus on developers replicating any reported issues
* Talk clients and customers through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
* Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Essential skills and experience:
* Pro-active, self-driven, results orientated and a positive outlook
* Experience installing and configuring computer systems.
* Experience diagnosing hardware and software faults
* Experience solving technical and applications problems, either over the phone or in person.
* An empathic communicator, able to see things from the other persons point of view and maintain strict confidentiality
* Primarily office based but some travel may be required.

This is a great opportunity for a Technical Support Engineer to join a company who strongly believe in the development of its employees and you will be rewarded with a competitive benefits package:

*The company provides a benefits package including competitive annual leave
*The company operates a friendly relaxed environment to work in
*On-site parking is also available

Technical Support Engineer – Trafford Park – £25k

Adria Solutions Ltd are one of the leading IT Recruitment Agencies in the North West with some truly great opportunities for IT Professionals. For more information about this role and the company you will be working for, please contact Adria Solutions Ltd.

If this sounds like the perfect job for you, click apply without delay. If this is not quite what you are looking for, please visit the Adria Solutions website to view all the roles we currently have on offer. Or why not give us a call to discuss your next career move?

Technical Support Engineer – Trafford Park – £25k

Job Reference: TSE300719MAN_1564501787

Salary: £20000 - £25000 per annum

Salary per: Annum

Job Duration:

Job Start Date:

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