Technical Support Analyst – South Manchester – up to £21,000

Adria Solutions Ltd has a fantastic opportunity for a Technical Support Specialist to join a profitable and expanding business in South Manchester.

The Technical Support Specialist will be the first point of contact, working with various large-scale customers to assess their problems and provide solutions through to a complete resolution.

Essential Requirements:

* Communication with customers via phone and email is a large part of the role so strong, confident written and verbal communications skills is a must
* A methodical approach to experienced troubleshooting and analytical problem-solving skills is vital
* Excellent organisation and time management skills is a necessity to be able to manage, priorities and work to deadlines
* A minimum of two years’ experience working in a technical support role and delivering excellent customer service
* Good understanding of developing, managing and using complex information systems

Desirable Skills:

* Experience of working with, and a deep understanding of, HTML & JavaScript
* Any exposure to JavaScript frameworks in a previous role
* A degree level qualification isn’t as essential as experience, but any technical qualifications would be a bonus
* Experience using support desk software such as Zendesk, Jira or Teamwork Desk

Technical Support Analyst – South Manchester – up to £21,000

If this sounds like the perfect job for you, please apply without delay. If this is not quite what you are looking for, please visit the Adria Solutions website to view all the roles we currently have on offer. Or why not give us a call to discuss your next career move?

Adria Solutions Ltd are one of the leading IT Recruitment Agencies in the North West with some truly great opportunities for IT Professionals. For more information about this role and the company you will be working for, please contact Adria Solutions Ltd.

Technical Support Analyst – South Manchester – up to £21,000

Job Reference: TSA100619ALT_1560163227

Salary: £18000 - £21000 per annum + See ad for benefits

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