Senior Customer Success Manager – Manchester – Up to £40,000 + Car Allowance

Adria Solutions Ltd has a fantastic opportunity for a Senior Customer Success Manager to join their Service Delivery Team in Manchester. As a Senior Customer Success Manager you will manage relationships with key accounts, identify new business opportunities and drive continuous improvement.

The Senior Customer Success Manager is the perfect role for someone who thrives in a high pressure, fast-paced environment and who works effectively as part of a dynamic and diverse team. Our client is seeking someone who is a keen team player with a desire to succeed.

The responsibilities of the Senior Customer Success Manager will include but not be limited to:

* Conduct relationship management of accounts
* Identify new opportunities for improved services and upsell
* Ensure ITIL v3 best practice is maintained where suitable
* Conduct mentoring, training and development of the Service Management team members
* Be a member of the Duty Manager rota
* Be responsible for ensuring all contractual SLA’s are adhered to and work with Service Desk Leadership Team to improve services

The company you will be working for are highly regarded by their employees and offer an excellent rewards package which includes:

* Employee reward scheme
* An active social events calendar
* Flexible working

Senior Customer Success Manager – Manchester – Up to £40,000 + Car Allowance

If this sounds like the perfect job for you, click apply without delay. If this is not quite what you are looking for, please visit the Adria Solutions website to view all the roles we currently have on offer. Or why not give us a call to discuss your next career move?

Adria Solutions Ltd are one of the leading IT Recruitment Agencies in the North West with some truly great opportunities for IT Professionals. For more information about this role and the company you will be working for, please contact Adria Solutions Ltd.

Senior Customer Success Manager – Manchester – Up to £40,000 + Car Allowance

Job Reference: CSM110619MAN_1560264642

Salary: £30000 - £40000 per annum + + Car Allowance

Salary per: Annum

Job Duration:

Job Start Date: ASAP

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