IT Project Engineer / 3rd Line Support – Manchester. Our growing client based in South Manchester is currently looking for a skilled IT Project Engineer / 3rd Line Support. The role is to develop and design new solutions whilst maintaining the IT infrastructure for the company. You will also Provide 3rd line support as required for the IT infrastructure and key systems to the business.

Role and Responsibilities:
1. Produce designs and solutions for projects covering all aspects of the businesses and IT infrastructure, identifying any impacts and alternatives
2. Provide 3rd Line support for the infrastructure and the key systems.
3. Install and configure new or upgrades to systems in line with defined procedures and standards and with minimum impact to the business.
4. Engage with the Business Units to identify how technology can improve the way they work and be beneficial to the business
5. Produce documentation so that knowledge can be passed onto the relevant parties accurately
6. Work with the team members to develop standards and guidelines for managing and maintaining the infrastructure.
7. Ensure necessary documentation and procedures are maintained and kept up to date
8. Ownership of one of the key infrastructure (e.g. SAN / Network / Servers / System Centre) components and be responsible for its maintenance and upkeep.
9. Investigate new or upgrades to existing technology that would be beneficial to the business.
10. Monitoring Service Levels and customer satisfaction and initiate actions and improvements to provide a service that is fit for purpose.
11. Ensure that the infrastructure designs and solutions are cost effective, stable, scalable and supportable.
12. Provide support to the 1st, 2nd & 3rd Lines teams, including training, coaching or mentoring were necessary

Experience of working in an enterprise environment

Technical skills:
* Advanced knowledge of VMware vSphere & Hyper V
* Advanced knowledge of key infrastructure platforms and tools: Active Directory, Exchange 2016, Microsoft Terminal Services, VDI, Microsoft Server 2012/2016, Office 365
* Experience of MS SharePoint 2013
* Strong working knowledge of System Centre 2012 including Operations and Virtual Machine Manager & Configuration Manager
* Strong understanding of WAN & LAN networking concepts including: TCP/IP, DHCP, WINS, DNS
* Strong interpersonal skills
* A flexible and adaptable approach to working
* Advanced knowledge/experience of IT systems – delivery, maintenance and support
* Strong understanding of ISS and Application Web Services & Group Policy
* MCSE qualified
* VMWare and/or Hyper V Certification
* MCTS – Windows Server 2008 / 2012

Preferred Skills
* Self motivated and committed individual
* Extensive knowledge of company systems.
* Ability to implement systems and policies.
* Ensure project technical risks and issues are managed
* Excellent technical knowledge and ability.
* Be able to demonstrate commercial awareness
* Ability to establish effective working relations with immediate staff and other staff in the business.
* Well organised with ability to work to deadlines.
* Ability to grasp new concepts and technologies quickly
* Good communication skills at all levels.
* Ability to work to own initiative and be able to break down tasks into deliverable stages

IT Project Engineer / 3rd Line Support – Manchester – MCSE / VCP

If you are interested in this position, please send your CV to or call 01625 874399 for more information.

IT Project Engineer / 3rd Line Support – Manchester – MCSE / VCP

Job Reference: ITPROJECT_1536067442

Salary: £40000 - £46000 per annum + Benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

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