Helpdesk Engineer ~ Wilmslow ~ £23,000

Our client is a highly successful organisation, located in Wilmslow, Cheshire is looking to grow their well-established team.

They are looking to hire a Helpdesk Engineer, who will be the first point of contact for all customers. The successful candidate will have experience in a similar role, as well as having excellent problem-solving skills.

Having knowledge of Microsoft Active Directory will be extremely beneficial.

– Resolve any customer requests and incidents appropriately
– Take on desk visits to all levels of colleagues, to ensure all desktops are looking properly
– Install and activate authorised software where appropriate to client devices
– Log all issues within the agreed work management system, making sure customers are informed through the whole process

Experience Required-
– Experience within a similar role
– Past working in a Terminal Server or Citrix environment
– Understanding and knowledge of Microsoft Windows 7 & 8, Microsoft Sever 2008 & 2012 R2
– Knowledge of Microsoft Exchange 2010
– Microsoft, Cisco or ITIL certifications
– Apple Mac OS X
An MCP, MCSA, MCITP or MCSE qualification would be beneficial to your application. Knowledge of DNS, DHCP, Virtualization, backup software, antivirus software would also be advantageous.

Helpdesk Engineer ~ Wilmslow ~ £23,000

If you think you would be a suitable candidate and would benefit the company, please send your CV over to

If you have any questions, please do not hesitate to contact the team at Adria Solutions 01625 874 399.

We look forward to hearing from you!

Helpdesk Engineer ~ Wilmslow ~ £23,000

Job Reference: ZH7899_1546936917

Salary: £20000 - £23000 per annum + Benefits

Salary per: Annum

Job Duration: Permanent

Job Start Date: ASAP

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