1st Line Support Technician – Stockport – £18,000 – £20,000

Adria Solutions Ltd have a fantastic opportunity for an experienced 1st Line Support Technician to join our rapidly expanding client in Stockport. Working as part of a desktop, server and network support team, building and supporting enterprise grade software systems.
The successful 1st Line Support Technician will have responsibility for 1st line service requests to agreed resolution times; ‘own’ end user issues through to resolution and recognise when to escalate an issue within the team.

The responsibilities of the 1st Line Support Technician will include but not be limited to:

* Deal with faults/service desk tickets in order of priority in conjunction with and as directed by other members of the IT team and the Service Desk Manager
* General maintenance and repair of PC’s hardware
* Windows and Apple Mac Desktop and Laptop Builds
* Set-up of PCs and installation of Printers on a Network
* Creating users account within Active Directory
* Supporting the company’s security protocols
* Liaise directly with the end users
* Maintenance of company IT assets
* Updating of departmental documentation

Skills required:

* Excellent communication skills
* Excellent problem solving skills
* Proactive and resourceful
* Understanding of PC hardware set-up and configuration
* Good software skills e.g. MS Office, Windows operating systems
* Passion for IT technologies
* Desire to learn new technologies
* Team Player

This is an excellent opportunity for a 1st line support technician to join a company who strongly believe in the development of its employees and you will be rewarded with a competitive benefits package including:

* 25 Days holiday per annum
* Holiday buysell scheme
* Opportunity for overtime

1st Line Support Technician – Stockport – £18,000 – £20,000

If this sounds like the perfect job for you, click apply without delay. If this is not quite what you are looking for, please visit the Adria Solutions website to view all the roles we currently have on offer. Or why not give us a call to discuss your next career move?

Adria Solutions Ltd are one of the leading IT Recruitment Agencies in the North West with some truly great opportunities for IT Professionals. For more information about this role and the company you will be working for, please contact Adria Solutions Ltd.

1st Line Support Technician – Stockport – £18,000 – £20,00

Job Reference: FLS020519STK_1556814929

Salary: £18000 - £20000 per annum + See ad for benefits

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